Scooter FAQs

Choose based on where you will use it, how often you will transport it, and your height and weight. Travel scooters work best for car transport and short trips. Mid size scooters balance comfort and portability. Heavy duty scooters support higher weight capacities and outdoor terrain. If unsure, test one first.

Rent if you need it short term or want to try before committing. Buy if you plan to use it long term. Buying makes more financial sense for daily use. We offer a try then buy option, 50% of your rental will go towards the purchase of your scooter or electric wheelchair. 

Most scooters travel 8 to 15 miles per charge. Batteries typically last 2 to 4 years with proper care. Rider weight, terrain, and charging habits impact performance. Charge after each use and avoid regularly draining the battery completely.

Yes. Many travel scooters disassemble into smaller pieces for easy transport. We have models that are airline and cruise ship approved with sealed batteries. Always confirm airline rules before flying or cruising. 

Select a scooter that exceeds your body weight. This protects the motor, batteries, and frame. Most models range from 300 pounds to over 500 pounds capacity.

Most travel scooters reach about 4 mph. Mid-size models average 4 to 5 mph. Heavy duty scooters can reach up to 8 mph. Stability and safety matter more than top speed.

Charge the batteries regularly. Keep the scooter clean. Check tires and connections. We recommend you have your scooter serviced at least one to two times per year depending on usage. 

Yes, with the right model. Larger tires, higher ground clearance, and stronger suspension improve outdoor performance. Travel scooters work best on smooth, flat surfaces.

No, we only service mobility scooters and electric wheelchairs. 

No.

Yes, we have travel friendly mobility equipment. Still, most airlines and cruise lines often want to know the dimensions of your scooter and battery types even if you already told them during booking. We recommend you keep that information with you when traveling. 

We have many options of fold and go scooters, we also carry some that are more comfortable and break down in a few pieces. Our electric wheelchair fold to fit in an average sized trunk or backseats. 

We started our business in Folsom and still proudly serve the Folsom Community and surrounding areas, but we have moved our physical storefront to Sacramento so we could be more conveniently located for our customers. (Plus, we are huge Johnny Cash fans!)

Yes, our scooters can go uphill but it is only recommended that you stay lower than a 6-degree incline. 

Sometimes the breaker can trip from long rides or going uphill. Turn the scooter off. Press battery reset. Wait a few minutes. Turn the scooter back on. 

Yes, we offer sales as well. We offer white glove setup for only $99. You’ll get your scooter fully assembled and charged. No boxes or pallets. Free 1-year warranty, parts and labor. Try then buy, 50% of your rental price will go towards the purchase of a new scooter. We also have an inventory of used mobility scooters starting at $475. 

Here at Folsom Mobility Scooter, we have the largest selection of mobility scooters and electric wheelchairs in our region. We are a 5-star rated company. We offer in-home delivery or pick up. We offer the highest quality scooters and most respected brands in the industry. 

Yes, we service Pride and Golden mobility scooters and electric wheelchairs. We offer in home service calls for individuals who are immobile. We offer speedy parts delivery, and we will start working on your scooter or electric wheelchair with 2 days of receiving it. 

We offer several payment options including PayPal.